Terms of Service
Please read these terms carefully before using VIVAR services.
Last updated: February 6, 2026
1. Acceptance of Terms
By accessing and using VIVAR's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
VIVAR provides an AI-powered manufacturing operating system that includes CPQ (Configure, Price, Quote) functionality, 3D rendering, and workflow automation tools for manufacturing businesses.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information is accurate and up-to-date
4. Acceptable Use
You agree not to:
- Use the service for any illegal purpose
- Reverse engineer or attempt to extract source code
- Interfere with or disrupt the service
- Share your account with unauthorized parties
- Upload malicious code or harmful content
5. Intellectual Property
All content, features, and functionality of VIVAR services are owned by VIVAR and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of your data and content uploaded to our platform.
6. Payment Terms
If you purchase a paid subscription:
- Fees are charged in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days notice
- You're responsible for all taxes
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted access. We may suspend service for maintenance, security reasons, or legal requirements.
8. Limitation of Liability
VIVAR shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
9. Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service.
11. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law provisions.
12. Contact
For questions about these Terms of Service, contact us at: info@planningo.io